Privacy Policy

At BokorMart.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using BokorMart.com, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better shopping experience and improve our services.

1.1 Personal Information:
When you place an order or create an account on BokorMart.com, we may collect the following personal information:

• Name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information (such as credit card details, which are securely processed via third-party payment processors)

1.2 Non-Personal Information:
We also collect non-personal information that does not identify you as an individual. This may include:

• Browser type
• IP address
• Operating system
• Pages viewed on our website
• Referring website

2. How We Use Your Information

We use the information we collect to fulfill orders, improve our services, and provide you with a personalized experience.

2.1 Order Fulfillment:
We use your personal information to process your orders, manage payments, and deliver products to your shipping address.

2.2 Customer Support:
Your contact information allows us to respond to your inquiries, handle returns, and resolve any issues with your purchases.

2.3 Marketing and Promotions:
With your consent, we may use your email address to send you newsletters, promotions, and updates about new products. You can opt out of marketing emails at any time by following the “unsubscribe” link in the email.

2.4 Website Improvement:
We use non-personal information, such as your browsing behavior, to understand how customers use our site. This helps us improve the design, content, and overall user experience.

2.5 Fraud Prevention:
We may use your personal information to detect and prevent fraud or other illegal activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers:
We may share your information with trusted third-party service providers who help us operate BokorMart.com. These providers may assist with tasks such as:

• Payment processing (e.g., PayPal, Stripe)
• Shipping and order fulfillment
• Marketing and email campaigns
• Data analysis

These service providers have access to your information only to the extent necessary to perform their functions and are required to keep your information confidential.

3.2 Legal Requirements:
We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, safety, or property.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes:

• SSL (Secure Socket Layer) encryption for all transactions.
• Secure payment processing through trusted third-party providers.
• Limited access to personal information by employees or contractors on a need-to-know basis.

Despite our efforts to secure your data, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

BokorMart.com uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized services.

5.1 Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website (e.g., enabling the shopping cart).
• Analytics Cookies: Help us understand how visitors interact with our site so we can improve performance.
• Marketing Cookies: Allow us to provide personalized advertisements and track the effectiveness of our campaigns.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.

6. Third-Party Links

BokorMart.com may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party websites you visit.

7. Your Privacy Rights

7.1 Access and Correction:
You have the right to access and update your personal information. If you wish to view, correct, or delete any information we hold about you, please contact us at support@bokormart.com.

7.2 Opting Out of Marketing Communications:
You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us at support@bokormart.com.

7.3 Data Deletion:
You may request that we delete your personal information, subject to certain legal obligations. To request the deletion of your data, please contact us at support@bokormart.com.

8. Children’s Privacy

BokorMart.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy. Your continued use of BokorMart.com after any changes constitute your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@bokormart.com